Engineering Management

Engineering management in the knowledge society

Engineering management in general

• Definition, role and areas of the engineering management. The evolution of the engineering management discipline. Peculiarities, generic trends and engineering management of the information, communication and electronic media technologies (ICT).
• Managerial elements of the engineering activity. Components and principles of the managerial activity. Managerial situations, methods and tools.

Strategic management

• Strategy types and parts. Business strategic planning methods. Classes of competitive strategies. 
• Implementation of strategy: success factors, progress tracing. Methods of the strategic direction and control.
• Complex engineering decision problems, customer-oriented and systemic approaches, solutions, procedures.
• Planning and allocation of resources, multi-project management.

Organization management

• Management of organizations. Organization types in the ICT sector. Lifecycle, decision culture of organizations, change management. 
• Managing cooperation of organizations, complex working groups.

Knowledge management

• Knowledge process: accumulation, internalization, adaptation, externalization. Competence. Knowledge sharing and transfer. Knowledge based systems.
• Introducing a knowledge management system into a company (Case study)
• Types of the intellectual property, principles intellectual property rights. Open access software. Exploitation of the intellectual properties. Intellectual public utilities  

ICT specific engineering management

Technology management

• Technological planning, forecast, transfer, launching, change. Making technology vision, analyzing driving forces, scenarios. Technology-driven business strategies. 
• Corporate ICT functions. Application of the ICT in shaping new business strategies, global work-flows, efficient organization structures.

Innovation management

• Goals of the research, development and innovation. Innovation models and metrics. Management of the innovation process, quality and risks. 
• Innovation chain: university-industry partnership, role of the government. Multi-tier organization and operation of the research-development-innovation management
• Innovation financing. National and EU sources, grant, funds, tenders. Development projects.
• Technological incubators, innovation centers, start-up companies, technological consortia in the ICT sector.

Product management

• Goals and process of the product development. Markets of the ICT products and services. Market players, competitive environment. Market segmentation. 
• Life-cycle of the product, and its management. Product pricing, price-sensitivity of the customers. Market-research, sale and sale-support methods.

Business process management

• Analyzing, planning, regulating, improving and transforming corporate business process. Criteria of the process-based management systems. Methods for developing processes.
• IT in the corporate value creation. Customer-relation management, operation support systems, supply chain management, business continuity management.
• Special business functions (e.g. billing), industry-specific systems, IT system architecture of telecommunication service providers.

Regulatory environment

Sector regulation

• Goal and principles of the regulation in general and in the networked and public service sectors. Competition regulation, consumer protection. Regulatory institutions and procedures, ex-ante and ex-post regulation, self-regulation, public hearing, conventions, MoUs, standards.

Regulation of the information and communication technologies and markets

• Technology and marker regulatory models in the ICT sector. Regulatory tasks for deploying the convergence of the telecommunications, information and media technology sectors.
• Community and national regulation of the electronic communications network and services. Framework and specific directives. Rules for the cooperation of the network operators and service providers.
• Regulation for managing scarce resources, frequency, number and address management.
• Concept for regulating information security, data protection and content.